Privacy Policy

Privacy Policy

We take our customer’s privacy and data protection seriously. We will never sell your data to other companies and we take extensive measures to ensure the security of our systems and the data they store.

Below we have detailed the data we collect from customers, suppliers and visitors to our website.

Should you have any questions, please do not hesitate to contact us:

Website contact form: https://www.atticbatik.com/contact/
Telephone: Jamie Rhodes-Simpson +44 (0)7931 381818

Accounting and Payments Data

Accounting and contacts

In order to manage your account with us we have to collect certain information to enable us to accurately record financial transactions in compliance with regulatory and legal requirements including money laundering legislation and fraud detection.

Contact name(s), email address(es) and telephone number(s)
Company name, registration and VAT number as applicable
Billing and delivery address(es)
Type of customer (business or consumer)

Payments

Depending on payment method, in order to identify incoming payments, or to pay our suppliers we may need to request your basic bank details:

Bank name, account name, account number and sort code

Accounts Systems

We use an online accounting system accredited by the ICB and the ACCA and authorised by HMRC. All accounting data is securely stored on the service provider’s systems and accessed via a secure connection.

Our company accountants also have secure access to our accounts system and all data stored there for the purposes of compiling our company end of year accounts for Companies House.

How do we contact customers and suppliers?

Other than in person at one of our classes, the majority of contact will be via email, and as required, telephone calls.

Website Data and Cookies

Contact form

If you complete our contact form, the information you provide will be sent via email to our offices so we can respond to your request.

Web server logs

Like almost every web server across the world, basic access details are recorded in the web server log files.

We use the information in these log files for server security purposes only. This data is essential to help us mitigate cyber threats to our servers. We also employ technology within our websites to help us to identify and block hackers.

Information collected may include:

Your public IP address
Date and time
Page requested
Referrer information (the link you clicked to get to the page on our site)
SSL protocol and cypher used
Browser information

These log files are regularly rotated and old copies deleted.

Functional Cookies

These are cookies set by our website for functionality and security reasons only and they are critical, as without them, various elements of the website would cease to function.

We employ security measures on the website to block spammers and secure contact form data. All processing for this is done directly on the website, and no data is transmitted to third-party servers.

Analytics

We use a very basic setup of Google Analytics so we can understand the number of visitors to our website and which pages they view.

IP addresses are anonymised prior to being sent to Google and we also respect browsers using the “Do Not Track” setting.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Email

General email

Like the majority of businesses, we use external providers for our email services. Email is stored on our service provider’s systems and accessed using secure protocols.

Copies of email may also be stored on our office computers and devices, which are secured using very strong passwords, biometrics where available, and full drive encryption.

Mailing lists

Our mailing list provider is MailChimp (https://www.mailchimp.com). If you sign up to our newsletter, this process will be handled by MailChimp and the data you provide will be stored on their servers for the purposes of delivering newsletters to you.

Should you wish to unsubscribe from our mailing list at any point, simply follow the link at the bottom of any newsletter email you have received from us and MailChimp will handle this instantly (no waiting, no delays, instant unsubscribe).

In order to get onto our mailing list we operate a double opt-in process. This means you will need to confirm your subscription by following the instructions in an email sent out after completing the form on our website. This is to ensure that you legitimately would like to sign up and someone doesn’t just add your email address to our list.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.